Professional Managed Services
The IT Utility Company is a professional Managed Service provider that has your interest, not only in mind, but also in practice. We do not sell hardware. We do not sell software. We do not sell hourly labor services. We are an augmentation of your internal IT support resources. We cull, analyze, evaluate, and recommend technology based purely on your business requirements. Without any stake in the price or selected product vendor, we provide objective expertise in support of your business, not in support of vendor product lines. Support Fundamentals
The fundamental principle driving the IT Utility Company is preventive design, maintenance and methodical remediation. A problem resolved before it causes downtime to your business is the most cost effective solution possible. Whether it is capacity, availability, reliability, scalability, or manageability the IT Utility Company responds before you are aware of the problem. Pro-action, rather than Re-action allows you to focus on your business, not your water… your power…or your IT utilities. Managed Services or Break/Fix?
Many companies are offering what they call Managed Services. However, most Managed Service providers are really break/fix and engineering design companies that are using their maintenance services as a way to generate support hours, hardware sales, and the latest technology sales, as well as the project management service hours to deploy it. This is a fundamental conflict of interest that inherently runs through every decision and piece of advice they present to their clients.
We Manage Your Technology. You Manage Your Business.® |
Let’s face it, your IT system doesn’t provide a competitive advantage anymore; it is a competitive necessity. Any inefficiency or downtime of your IT system places you at an immediate disadvantage to your competitors. In addition, reacting to problems is the most ineffective and expensive way to resolve IT problems. Pro-action is best practice. Keeping your IT system healthy and operational is essential to your business fortunes.