By applying enterprise IT best practices, small businesses can reduce their attention from day-to-day technical issues and focus on their core business
Michael Chacon
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We Manage Your Technology. You Manage Your Business.®
Claude King
Chief Technologist
As Chief Technologist Claude is responsible for ensuring that the IT Utility Company maintains its pulse on the unrelenting technological developments that affect our customers. For over 20 years Claude has been directly involved at the forefront of such technical developments as multi threaded and multitasking operating systems, LANs, WANs, including bridging, routing, and when multiple bridges were instantiated on a chip, switching. During the early days of the protocol wars, he was fluent in the interoperability between IPX, VINES, XNS, LAT, and of course the early underdog but ultimate victor TCP, UDP, IP, MPLS. Claude has also been at the vanguard of network designs that support the convergence of voice, video, and data. A strong proponent of "Quality of Services" QoS in network design, allowing connectionless networks, to respond to time sensitive data like voice and video in manner similar to connection orientated networks i.e. telephone and cable. This allows the network to be aware of requirements that individual applications need to work effectively, preventing low priority traffic from interfering with business critical data. More recently, he has been designing and implementing statewide enterprise interactive data and video networks using a combination of local carrier ADSL and leased lines. The resulting infrastructure supports distant learning systems that support people and content video with bridge, gatekeeper, and gateways to the Internet and Internet II. The security model implemented is supported by Microsoft's Active Directory and messaging with Microsoft Exchange. Enterprise Experience DevelopmentClaude developed his expertise by designing and deploying the first LAN for the University of Florida College of Journalism and Communication in the 1980's. He then planned and implemented its transformation from 3Com, to LAN Manager, to Windows NT over the next decade. He also managed the physical infrastructure transformations using FDDI, Coax Ethernet, twisted pair, ATM, ADSL, Gigabit Ethernet, PSTN, satellite, among others. During these constant migrations, he always worked directly with vendors such as 3Com, IBM, Cisco, and Microsoft with methodical evaluations and testing of interconnectivity issues. His diligent efforts got him invited to join special technical advisory councils with such vendors as 3Com, Cisco, Microsoft, Intel, and others. As a result, he was often invited to present the results of these evaluations at professional technical conference such as TechEd, WinConnections, and others. He has also published articles for LAN Times and technical planning and migrations guides for 3Com and Microsoft. Business and TechnologyThere are many able technical people in this industry, but few with the length and breadth of experience and expertise that Claude King possesses. However, along with this impressive technical background, the most important value that Claude brings to your table, and well as the reason the vendors are always interested in working with him, is that he brings business practicality into the center of his work. Even the coolest technology is not going to have a long shelf life if it does not solve real business problems. Claude ensures that the business value of technology is always at the forefront of his technology recommendations for your company. |
We Manage Your Technology. You Manage Your Business.®